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Customer journey

Services of the General Authority for Food and Drugs

Transparency and Disclosure

It is an electronic system through which financial Payments Disclosure by medical and food companies.


The calorie calculator allows food establishments to create their meals in order to calculate the calories in each meal based on its ingredients


The Public Consultation Platform is an e-portal that offers data about private and public sectors as well as the mass, these data are usually results of questionnaires about their experience with services and systems offered by governmental sectors and focused around the developmental and economic ecosystems

Private Sector Feedback Platform

An online tool that the NCC uses to engage the private sector in the identification of the challenges they face, and in the formulation of the policies and regulations to address them. The platform enables the private sector to lodge complaints, submit feedback on legislations and propose improvements.


It is an electronic system that provides the service of obtaining halal certificate for establishments including food, drug, cosmetics products and services providers.

Unique Device Identifications (Saudi-DI)

UDI system (Saudi- DI) aims to record and document the identifier codes for medical devices based on international standards. Device (DI) codes will help the users and stakeholders to recognize all information related to the device through registered UDI codes and labeled on the device package

Saudi Drug Registration (SDR)

The Saudi Drug Registration (SDR) System Is an electronic system which aims to facilitate the registration of medicinal, herbal and health products for both Human & Veterinary use

A system to receive import permission requests for infection prevention supplies during the COVID 19 pandemic.

A system to receive importing permission requests for infection prevention supplies during COVID-19 pandemic to contribute the provision of products related to the COVID-19 pandemic through the temporary fast track developed by the authority.

Food Registration System (FIRS)

The Electronic Services at the Food Sector It’s an electronic programs designed to build up & develop a database for all establishments of imported or locally produced foodstuff, including names of domestic and foreign food companies, their authorized agents, warehouses, and food products which are licensed and registered in the kingdom of Saudi Arabia.

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