Skip to main content

Question

If the Authorized Representative (AR) was unable to obtain a response to provide the corrective plan or ensure if the Kingdom is not affected within 5 working days, what is required and how is the response?


Answer

 Authorized Representative (AR) should respond to SFDA with any remarks and justifications within the specified period.


Question

What is SFDA procedure if some users do not respond to the Authorized Representative (AR) or the supplier? regarding a Field Safety Corrective Action?


Answer

If users are not responding to the Authorized Representative (AR) or the supplier in regards to implementing the corrective or preventive action and evidence is provided, the necessary actions will be taken to ensure safe use of the medical device.


Question

How long does the manufacturer or the Authorized Representative (AR) must keep the records proving implementing the Field Safety Corrective Actions?


Answer

According to requirements and standards of the approved quality management system in the manufacturer.


Question

Should the manufacturer standardize the contents of the Field Safety Notice so it includes all the contents (Annex (B))? of the guidelines for corrective actions for safety warnings for medical devices and products?


Answer

The Annex specifies the requested information in the Field Safety Notice, other information may be added by the manufacturer, according to the type of the problem and the corrective or preventive actions to reduce or remove a risk.


Question

Is it mandatory to submit the Field Safety Notice on the company’s account on NCMDR if it is received directly from SFDA via e-mail?


Answer

Yes, manufacturer through its Authorized Representative (AR) or importer shall report to the SFDA any Field Safety Corrective Action when the KSA is affected within (2) working days from Field Safety Corrective Action issuance date by manufacturer


Question

In case the products affected by the corrective action are related to specific serial numbers or lot numbers, Is KSA considered as not affected if the imported devices have different serial numbers or lot numbers?


Answer

Yes, KSA is considered as not affected.


National Diagnostic Reference Levels

2025-01-07
National Diagnostic Reference Levels
Blog
Has the page content helped you?

Stop receiving marketing authorization application MDMA via GHTF route

Stop receiving marketing authorization application MDMA via GHTF route
Publication Date
Applying Date
2020-08-09

Requirements for Medical Devices Marketing Authorization (MDS-REQ 1)

2021-12-19
Requirements for Medical Devices Marketing Authorization (MDS-REQ 1)
Requirement
Has the page content helped you?
Warning Date
    2020-07-08
Manufacture Country

Manufacture Company

The "SFDA" Issued a Field Safety Notice Regarding Use of "Non-Contact Forehead - Infrared Thermometer IM-9001"

2020-07-08

The Saudi Food and Drug Authority (SFDA) has issued a field safety corrective action about "non- contact forehead - Infrared Thermometer IM-9001" due to inaccurate temperature measurements.

The device is manufactured  by the Shenzhen Anbson Industries Co. Ltd.

  • To report sector-related issues

  • Call Centre 19999


Other Warnings

Subscribe to Medical Devices