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Customer journey

Services of the General Authority for Food and Drugs

Private Sector Feedback Platform

An online tool that the NCC uses to engage the private sector in the identification of the challenges they face, and in the formulation of the policies and regulations to address them. The platform enables the private sector to lodge complaints, submit feedback on legislations and propose improvements.

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HALA CENTER

It is an electronic system that provides the service of obtaining halal certificate for establishments including food, drug, cosmetics products and services providers.

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Unique Device Identifications (Saudi-DI)

UDI system (Saudi- DI) aims to record and document the identifier codes for medical devices based on international standards. Device (DI) codes will help the users and stakeholders to recognize all information related to the device through registered UDI codes and labeled on the device package

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Saudi Drug Registration (SDR)

The Saudi Drug Registration (SDR) System Is an electronic system which aims to facilitate the registration of medicinal, herbal and health products for both Human & Veterinary use

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Food Registration System (FIRS)

The Electronic Services at the Food Sector It’s an electronic programs designed to build up & develop a database for all establishments of imported or locally produced foodstuff, including names of domestic and foreign food companies, their authorized agents, warehouses, and food products which are licensed and registered in the kingdom of Saudi Arabia.

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Feed Establishments License

AFNR is an electronic system aims to register and build up database for all Feed establishment(s): National or foreign that are engaged in importing, exporting, manufacturing, transporting, handling, storing and distributing feed materials and non-medicated feed additives. AFNR-registered establishment(s) can receive news, updates, and access other electronic services from SFDA about feed.

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Saudi Drugs information system (SDI)

An electronic system that enables drug companies and agents to upload PIL, SPC, and drug’s picture. It aims to be a reference for registered medicines as a reliable source of drug information

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The National Drug & Poison Information Center (NDPIC)

The National Drug & Poison Information Center (NDPIC)

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National Center for Medical Devices Reporting

National Center for Medical Devices Reporting ( NCMDR ) A systematic database to manage medical devices' post-market activities, such as Medical devices reporting of Adverse events and complaints, as well as publishing the Safety alerts of Medical devices with follow-up implementation of the corrective actions to ensure the safety, efficacy and performance of medical devices.

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