Refer to SFDA requirements in this regard, as well as the following procedural rules and guidelines: • Implementing Rule for licensing facilities (MDS-IR4) https://www.sfda.gov.sa/en/medicaldevices/regulations/Pages/implementing_rules.aspx • Post-Marketing Control Implementing Rule (MDS-IR7) https://www.sfda.gov.sa/en/medicaldevices/regulations/Pages/implementing_rules.aspx • Relevant Guidance

You must adhere to the announcment for responsible person for medical devices post market surveillance: https://www.sfda.gov.sa/ar/medicaldevices/circulations/DocLib/MD-ddd.pdf

Means an action taken by a manufacturer to reduce or remove a
risk of death or serious deterioration in the state of health
associated with the use of a medical device that is already placed
on the market.
The following are examples of these types of procedures:

• Checking the device to ensure that it is free from problems

• Repairing the device • Calibrating and adjusting device settings

• relabeling  the device 

• Destroying the device • Notifying patients about the problem of the device

Home use medical devices reports

Do not differ, rather, it is the legal representative / The factory informs the authority in case of accidents and deaths in accordance with the announced reporting standards 

• Do not move the medical device or its accessories unless it poses a danger to the patient or medical staff.
• Do not change the control settings for any medical device.
• Do not disconnect or dispose of any disposable or disposable accessories or parts such as wires, catheters, electrodes, tubes belonging to the medical device ... etc., as their presence is important in understanding the event.
• Adequate capture of photos.
• Document: who was there, who worked, what happened, etc.
• Report the event to SFDA.

written, electronic or oral communication that alleges deficiencies
related to the identity, quality, durability, reliability, usability, safety or
performance of a medical device that has been released from the
organization’s control or related to a service that affects the performance
of such medical devices

means any incident that directly or indirectly led, might have led or might lead to any of the following: (a) the death of a patient, user or other person, (b) the temporary or permanent serious deterioration of a patient's, user's or other person's state of health, (c) a serious public health threat

means any malfunction or deterioration in the characteristics or
performance of a device made available on the market, including use-error
due to ergonomic features, as well as any inadequacy in the information
supplied by the manufacturer and any undesirable side-effect