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Warning Date
    2020-04-09
Manufacture Country

Saudi Arabia

Correction Actions

    التنسيق مع الجهات المختصة لمتابعة سحب المنتج من الأسواق ومنع تداوله واتخاذ الإجراءات النظامية بحق المخالفين.

Advices to Consumer

"SFDA" Warns Consumers not to Use "Clean Touch Hand Sanitizer Gel"

2020-04-09

The Saudi Food and Drug Authority (SFDA) warned against the use of "Clean Touch Hand Sanitizer Gel" due to contain less than the allowable limits of Isopropyl alcohol.

The SFDA has explained that it collected and examined samples of hand sanitizer products from the local markets to ensure their safety.

Examination results revealed that "Clean Touch Hand Sanitizer Gel" contains less than allowable limits of Isopropanol, which resulting in poor effectiveness of the product.

 The Authority advises consumers to stop using the product, return it to the sales outlet where they had purchased it from and get a refund.

In case if the seller refuses to refund the amount paid, please contact the Consumer Complaints Center (1900) for Ministry of Commerce.

The SFDA has taken the necessary actions in cooperation with specialized authorities in order to follow up the recall of product from the markets, ban their entry to the Kingdom and take the formal steps against non-compliances.

 

The SFDA called on consumers to report any side effect or any defect in the product’s quality by SFDA call center 19999

Drugs
  • To report sector-related issues

  • Call Centre 19999


Other Warnings